UK Shoppers Say Avon Leads in Customer Satisfaction

U.K. customers voted Avon the Best Health & Beauty Retailer in an annual customer satisfaction survey by market research firm Verdict. The social selling brand beat out competition from Boots, a U.K. subsidiary of Walgreens, and online retailer Amazon, who ranked second and third in Verdict’s 2015 Retailer Customer Satisfaction Awards.

“This award clearly shows that face-to-face relationships remain vital even in today’s fast-paced world of technology and speed purchasing,” Avon Independent Sales Leader Louise Carter said in a statement. “My customers still appreciate quality and want to know what they are buying from a trusted source.”

Verdict surveyed 22,000 shoppers to decide the leaders in customer satisfaction. Avon’s social selling model also earned it the top Health & Beauty spot in 2013. The company accepted this year’s award during an event at London’s Banking Hall on June 18.

Advertisements

About Direct Selling News
Direct Selling News Magazine has been serving direct selling and network marketing executives since 2004. Each issue of Direct Selling News offers content on topics that shape the dynamics of our industry.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: